10 Questions to Ask Before You Hire Buyer's Agent
1.How long have you worked in residential real estate?
Although experience is great, the real estate and mortgage market are so dynamic that a newer agent may be able serve you just as well or even better. The length of time is not important, it is how comfortable you feel with the person.
2.Do you have experience with First Time Home Buyers? What are the special needs of a first time homebuyer? First time homebuyers have different needs than other buyers and deserve more attention. A first time homebuyer will need more guidance in the mortgage process and the offer stage. Mortgage broker, attorney and realtor can't expect such a buyer to know all the questions to ask and must ensure the buyer is protected at every stage.
3.How well do you know the area we are considering? It is helpful when your Realtor is familiar with the housing market of an area. There are nuances in every neighborhood; difference is streets, housing styles, condo buildings etc.
4.Do you represent sellers as well as buyers? In general, it is helpful to have a buyer's agent who works as a seller's agent as well. Understanding both sides will be beneficial during negotiation.
5.What happens if we want to buy a property where you are representing the seller? Dual agency must be handled delicately. Learn how your agent will handle this situation before you sign a contract.
6.What are the fees you charge? Note, this is unrelated to closing costs! A buyer agency contract will have a commission clause, which you must understand. In the event the seller does not pay commission, you may be obligated to pay a commission on top of all your other expenses.
7.If we are unhappy with your services, may we cancel our buyer agency contract? We firmly believe a buyer should be allowed to cancel a buyer agency contract if unhappy with the agent's services.
8.How will you help us save money and how will you protect our money during escrow? Before submitting an offer, learn about the sold properties in the area, competition for the home you are considering and know if the price is right. Your offer contingencies should be written in such a way to protect your money in the event you are unsatisfied with inspection or your mortgage is not approved.
9.Do you know the six fiduciary, client level duties you would owe to us if we chose to hire you as our buyer's agent? Confidentiality; Accountability; Reasonable Skill and Care; Undivided Loyalty; Obedience to Lawful Instructions; Full Disclosure.
10.Can you provide us with references? How do you keep track of customer satisfaction?
To receive our answers to these questions, write us at ruth@smartbostonmove.com.
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